We are delighted to announce the promotion of Hanna Mast from Senior Communications Manager to Director of Communications. Get to know more about her work in the Q&A below!
03.19.18
Client feedback provides a window into how our clients experience our care and what we can do to improve that experience. Client experience surveys have become a consistent and reliable method to gather that info.
As part of our strategic plan, we’ve committed to ensuring that the health outcomes of our clients rival the health outcomes of a stable population. To do that, we’ve begun measuring our quality in a way that can be benchmarked at a state and national level and help us better understand where we stand.
Last year, we started conducting our client questionnaire with the Clinician and Group Consumer Assessment of Healthcare Providers and Systems (CG CAHPS) survey. As a standardized tool to measure a client’s experience with care, CG CAHPS allows us to compare our clients’ experiences to clients across the country. Results for our most recent survey are now available here.
We will continue to use it for our future semi-annual client surveys and look forward to sharing more results with you in the near future!
And keep an eye out for the next survey in summer 2018.
We are delighted to announce the promotion of Hanna Mast from Senior Communications Manager to Director of Communications. Get to know more about her work in the Q&A below!
April is National Arab American Heritage Month, which is a time to celebrate and honor the diverse cultures, histories, and contributions of Arab Americans. Let's explore some ways to celebrate!
Transgender Day of Visibility is dedicated to celebrating and raising awareness about the transgender community worldwide. The day aims to promote greater understanding, acceptance, support, and inclusivity for transgender people.
Through the end of March 2024, we’re offering hiring bonuses for full-time and part-time social work positions in our clinics.