Client storytelling is a staple of the nonprofit business model, ever present in advocacy, clinic tours, fundraising—and news articles like the one you are reading right now.
11.17.16
Empanelment here at Health Care for the Homeless is the assignment of clients to specific providers and care teams. Empanelment is a critical step in ensuring continuity of care. It allows our clients to know who is taking care of them, and it allows staff to know which providers are caring for which clients.
Earlier this year we began the process of empaneling clients to behavioral health, medical and psychiatric providers at our Fallsway, Baltimore County and West Baltimore sites. We had some technical challenges that put the process on hold, and now we’re ready to push forward. Over the next three to four weeks …
All providers will have the opportunity to be part of this process, whether it’s verifying and correcting panel lists, reviewing procedures or implementing new workflows. And we ask that you please share your our thoughts—and any feedback you hear from clients—with Nilesh or your clinical directors. Provider and client input will inform how we can make the process better and, ultimately, a success.
Client storytelling is a staple of the nonprofit business model, ever present in advocacy, clinic tours, fundraising—and news articles like the one you are reading right now.
The Trans Rights Advocacy Coalition (TRAC) has been the driving force in championing trans rights policy changes in Maryland. Due to stigma and structural discrimination, transgender people—particularly transgender people of color—experience high rates of homelessness. Following the implementation of the Trans Health Equity Act in January, we talked with TRAC leadership about their work and community.
Since starting in January 2022, REI Health Specialist Arie Hayre-Somuah, LMSW, MPH has worked with our clinical teams to identify health disparities and move us closer to health equity. This year, she is turning her focus to the topic of health literacy.
We are delighted to announce the promotion of Hanna Mast from Senior Communications Manager to Director of Communications. Get to know more about her work in the Q&A below!