Core Values

Our core values are the collective promise we at Health Care for the Homeless make each day to ourselves, each other and the people we serve. They guide our work and relationships. They hold fast when we shift direction or change. They undergird our culture. They ground us in what is good, right and true.

Each day we commit to:

Core Values, Practiced Daily

These core values were identified by Health Care for the Homeless staff, clients and community members. Each year staff members honor those peers who best embody the core values with a staff Core Values award. These six staff members best embodied our core values in 2016. Our “HCH-er at Heart” best embodied them all.


Michele Martin-Jones

Michele approaches her work as Housing Program Coordinator with unparalleled honesty and integrity. She treats both staff and clients with genuine respect and compassion. Though she is soft-spoken, Michele advocates fiercely for clients, restoring their dignity by helping them find housing and stay housed.   



Alpha German-Johnson

A member of the Health Care for the Homeless facilities team, Alpha greets everyone she encounters with a sincere smile. She goes out of her way to offer assistance to anyone in need, never seeking acknowledgment or recognition. Her genuine spirit warms the hallways of 421 Fallsway each and every day.


Mona Hadley

As the manager of the West Baltimore clinic, Mona’s contagious optimism and cheer inspire her co-workers and clients. She approaches difficult situations with positivity and encourages those around her to be their best selves.


Leonard Croft

Leonard is a passionate crusader of social justice, particularly focused on the issue of racial inequality. He strives to build community and encourage inclusiveness by helping fellow staff members to engage in difficult conversations on injustice and oppression.  


Stephanie Ference

A triage nurse who sees a large number of clients daily, Stephanie possesses the ability to make each client feel welcome and heard, despite how many people are sitting in the waiting area. Always ready to lend a helping hand to fellow nurses or feed a hungry client, she exhibits boundless compassion for others and brings the Health Care for the Homeless community together.


Phill Sheldon

Phill assists clients who are recovering from life-altering health crises through his work as coordinator of the Convalescent Care Program. He has been consistently supportive in helping his teammates deal with the stress of such a difficult area of work. Phill is deliberate about setting boundaries in place to manage his own hefty workload, making time to invest in his personal well-being each day.

HCH-er at Heart

Deirdre Lewis

Dee is a calm and reassuring presence in the pediatrics unit; she helps to settle fussy babies and assuage the concerns of worried parents. Always smiling, her positivity is infectious. Dee ensures both staff and clients feel loved, honored and cared for.