Due to inclement weather, the Mayor’s Office of Homeless Services has declared sheltering in place for Thursday, December 5th, 2024 and a winter shelter warning through Sunday, December 8 at 9 am. Call 211 (available 24/7) or 443-984-9540 to connect with shelter. Get more info here.

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Hours and Locations

There are many ways—and places—to access our care.


Downtown Baltimore I West Baltimore I Baltimore County I Mobile Clinic

If you are having a medical emergency, call 911. For behavioral health crises, call 988.

For after-hours help with urgent medical or behavioral health needs for current clients, call 410-837-5533.

If you or someone you know need a place to stay tonight:  
Baltimore City Shelter Hotline: 443-984-9540, M-F, 8:30 am-4:30 pm. 

You can also call 211 to be connected with direct information from City shelters, or see direct shelter numbers here.

Need to send us a fax? Find our full directory here.


Baltimore City – Downtown

For appointments: Call 410-837-5533

Address: 421 Fallsway, Baltimore, MD 21202

Hours: 

  • Monday-Friday – 7 am-5 pm
    • Except 4th & 5th Thursdays each month – 7 am-12 pm
  • Saturdays are telehealth only – 8 am-12 pm

Services:

  • Services include adult, pediatric and family medical and dental care, obstetrics, case management (including insurance and benefits enrollment), occupational therapy, psychiatry, substance use disorder (addiction) treatment (including medication-assisted treatment & syringe services), behavioral health therapy

For walk-ins: To receive same-day medical care, walk-in clients should arrive before 12 pm 

  • Walk-in services include adult, pediatric and family medical care; behavioral health therapy; addiction treatment; insurance and benefits enrollment; and case management 

Get here by bus:

CityLink

MTA

Charm City Cirtculator (free)

Red: Hillen St. & The Fallsway SB 
Silver: St. Paul Pl & Saratoga St. 
Green: St. Paul Pl & Saratoga St. 
Blue: Guilford Ave & Saratoga St. FS SB 
Yellow: Guilford Ave & Pleasant St. SB

105: Hillen St. & The Fallsway SB 
115: Saratoga St & Guilford Ave WB 
120: Calvert St & Saratoga St NB
164: Saratoga St & Lexington St. 

Green route
Fallsways & Hillen St. 
N. Front St. & Hillen St. 

Other Fax Numbers:

  • Administration: 443-703-1160
  • Case Management & Occupational Therapy: 410-244-8598
  • Communications & Development: 443-703-1150
  • Finance: 443-703-1150
  • Human Resources: 443-703-1169
  • Medical Records: 410-244-8598
  • Outreach & Supportive Housing: 410-244-8598
  • Pediatrics: 443-703-1494
  • Registration: 410-244-8598
  • SOAR: 443-703-1493

Baltimore City – West Baltimore 

For appointments: Call 443-703-1400

Address: 2000 W. Baltimore St., Suite 3300, Baltimore, MD 21223

Hours: 

  • Monday-Thursday – 8 a.m.-4:30 p.m.
    • Except 4th & 5th Thursdays each month – 8 a.m.-12 p.m. 
  • Friday - CLOSED

Services:

  • Services include adult, pediatric and family medical care, case management (including insurance and benefits enrollment), psychiatry, substance use disorder (addiction) treatment (including medication-assisted treatment), behavioral health therapy

For same day appointments: Please call to set up an appointment 

  • Walk-in services include adult, pediatric and family medical care, case management (including insurance and benefits enrollment) and behavioral health therapy

Get here by bus:

CityLink

MTA

Navy: Carey St. & Baltimore St.
Purple: Lombard St. & Payson St.

26: Pulaski St. & Baltimore St.
78: Baltimore St. & Pulaski St. WB 

Fax: 443-703-1499


Baltimore County

For appointments: Call 443-703-1468

Address: 9150 Franklin Square Dr., Suite 301, Baltimore, MD 21237

Hours: 

  • Monday-Wednesday  8:30 a.m.-5 p.m.

Services:

  • Services include adult, pediatric and family medical care, case management (including insurance and benefits enrollment), psychiatry, substance use disorder (addiction) treatment, behavioral health therapy

For same day appointments: Please call to set up an appointment 

  • Walk-in services include adult, pediatric and family medical care, case management (including insurance and benefits enrollment) and behavioral health therapy

Get here by bus:

MTA

36: Northern PKWY & Hardford Rd FS EB
56: Frankling Square Dr. & Canterbury Apartments Entrance EB

Fax: 443-703-1457


Mobile Clinic

Hours:

  • Locations and times vary. See monthly schedule listing below.

Services:

  • Services include medical; insurance and benefits enrollment; Suboxone starts and referrals; syring services (city only)

    December 2024 and january 2025 SCHEDULE

 


Shelter-based Care

Weinberg Housing and Resource Center (WHRC)

    • Address: 620 Fallsway, Baltimore MD 21202
    • Services for shelter residents only:
      • Services include adult medical care

Convalescent Care Program

Address: 620 Fallsway, Baltimore, MD 21202 

This program has closed as of December 2023. 

 

 

 

 

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All Rights Reserved.

OUR HEADQUARTERS

421 Fallsway, Baltimore, MD 21202

Phone: 410-837-5533

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