The Mayor’s Office of Homeless Services has declared a winter shelter declaration for the period of Saturday, January 16 at 4 p.m. through Sunday, January 24 at 9 a.m. Call at 443-984-9540 to connect with shelter. Get more info here.


Coronavirus Updates

Your page for up-to-date information about the coronavirus and our agency response. We are following the spread of the virus in Maryland and beyond closely. 

Get a virtual tour of our clinic

Here’s what we know

  • There have been 120,912 cases and 3,748 deaths in Maryland. (Health Department updates here)
  • Baltimore City moved into a modified phase 1 on 11/12 - tightening restrictions on gatherings, masks and bars. See which activities are changed here
  • Baltimore City opened the Lord Baltimore Hotel (known as the TRI Center) to individuals and families who cannot safely quarantine themselves in their homes, as well as to those experiencing homelessness. Flyers in English | Spanish
  • State-wide changes:
    • Under an emergency order, state residents who travel outside Maryland — and anyone who travels to Maryland — must either obtain a negative COVID-19 test result or quarantine for 10 days.
    • On 11/10 and 11/17, Governor Hogan announced new restrictions on in-door dining, indoor gathering sizes, travel, hospital vistations and more. See which activities are changed here.
    • See testing locations here
    • Marylanders must wear face coverings in retail stores, on public transportation and anywhere that you cannot safely social distance

What we're doing to protect clients and staff

  • We're here for clients. We have always helped people in crisis with nowhere else to go, and that work is more important than ever. Find more COVID resources and information for clients here.
  • We're OPEN at 421 Fallsway and our West Baltimore and Baltimore County clinic sites. People without homes can continue to get care in-person and by telehealth. See our hours and locations.
  • Coronavirus screening, testing and social distancing is underway, including:
    • Temperature checks at our 421 Fallsway clinic for clients, visitors and staff.  
    • Screening hotline specifically to support shelter staff. Our medical providers and community health workers are staffing a hotline accessible by the operators of Baltimore City's and Baltimore County's largest shelters. They provide guidance for COVID-19 screens and trigger city transport to partner hospitals for testing and isolation.
    • Testing for clients who screen positive. We repurposed the mobile clinic as a clean provider staging area and have multiple testing bays in our drive-thru garage.
    • Reduced in-person contact:
      • Non-clinical staff are working from home, and clinicians are on a rotating schedule.
      • There are plexiglass barriers at our registration desks.
      • To comply with federal and state orders on unnecessary gatherings, only people seeking or receiving services will be permitted to use clinic waiting rooms.
      • One-way clinic flow
  • We're adjusting services and embracing new tools as needed:
    • Emphasizing telehealth: We're encouraging phone visits and consults whenever possible.
      • All clients should call 410-837-5533 to schedule appointments and to determine whether an in-person visit is necessary.
    • 800 cloth face coverings (and counting) to clients. We are accepting donations of cloth face coverings to keep up with the demand. Before donating, please email
    • Closed or canceled for now:
      • Mobile clinic
      • Convalescent Care Program
      • Saturday clinic hours at 421 Fallsway
      • Routine dental services—our dentists are still providing evaluations and referrals for emergency care 
      • Client groups
      • In-person agency gatherings and events
  • We're calling for Maryland's public health response to include:
    • Statewide suspension of foreclosures and evictions and $175 million in rent relief
    • Extended eligibility/delayed redetermination for Medicaid, food stamps and cash assistance
    • An end to all homeless encampments sweeps
  • We are working with local public health and homeless services leaders to ensure that people without homes or in congregate living situations get tested and have someplace to safely isolate if needed.
    • The city’s Emergency Response Plan for People Experiencing Homelessness includes initiatives to deconcentrate large congregate facilities and protocol for active screening at shelters, hospital discharge and isolation at new designated facilities.
    • On 4/17, Health Care for the Homeless joined Baltimore Homeless Services and the Baltimore City Health Department to safely isolate and test 56 residents of a local shelter. The results are troubling: half positive, most asymptomatic. Read President and CEO Kevin Lindamood and CMO Adrienne Trustman's Op-Ed in The Baltimore Sun calling for increased testing in shelters. 
    • On 4/24, we joined a multi-agency effort to test and isolate 125 residents of Balitmore's largest shelter (reported on in The Baltimore Sun). 
    • Ongoing support of universal testing in shelters

You Can Help

Just as you look to your doctors for answers during this crisis, thousands of our neighbors are turning to the health professionals they know and trust at Health Care for the Homeless. Your gift will help us do our part in protecting the lives of people without homes.

Donate here

Resources & FAQs

Visit the sites below for useful resources, more statistics and FAQs:

Centers for Disease Control and Prevention

National Health Care for the Homeless Council 

We'll be updating this page as needed. Check back often!

Client, during a telehealth phone visit

"I'm so grateful that people still care and are checking on me."