When we asked clients during our client experience survey what they liked best about Health Care for the Homeless, many of their responses had something to do with the way our staff makes them feel while they're inside our clinics:
They are a safe place to come.
They have friendly people that work there.
I can go there and be honest.
The staff is compassionate.
I love the understanding and support I get there. I feel like family, not a patient.
That's because our core value of dignity encourages us to foster a respectful and compassionate environment for each and every person who steps through our doors. Our clinics are open to the marginalized—those that our society has neglected or forgotten about.
We welcome those who don't speak English. We're a safe space for members of the LGBTQ community. We help young people who have been abandoned or cast out by their families. At Health Care for the Homeless, we welcome everyone in, and leave nobody out.
All are welcome here.
A range of staff members over the last year-plus have worked to make sure everyone knows that. Thanks to their collective advocacy—and to the persistence and leadership of the Health Equity Committee, in particular—"All are welcome here" signs are now posted in all of our clinics.
"I believe that this is just another step in what should be a continuous process to ensure that we stay true to the message all are welcome here," said Gerardo Benavides, who helped get the signs off the ground.
Your very own sign will be placed in mailboxes at 421 Fallsway and delivered during routine mail drop-offs at all other sites.