Follow a “Day in the life” of Director of Public Policy Joanna Diamond, during the 2025 Maryland General Assembly.
10.21.19
On Friday, October 18, we did just that. Baltimore's top community, education, business, religious, health care, government, and philanthropic experts came together for a Community Convening on Homelessness to lean across the table, to learn from and to challenge one another. The goal for the day: to generate new working relationships across sectors to address homelessness with greater empathy and awareness.
Baltimore County Executive John "Johnny O" Olszewski, Jr. started the day off with this powerful rallying call, “The lines between Baltimore County and Baltimore City are just lines on a map. It’s time we remember that we rise and fall together. Deliberate conversations like this are so important.”
Together, the group explored:
“Poverty is not a moral failure. It’s notable that this Convening takes place in Baltimore. 100 years ago, Baltimore was ground zero for legal segregation in housing.”
Andre Davis - Baltimore City Solicitor
“The major causes of homelessness are systemic. In Maryland, it’s low wage jobs, lack of affordable housing, disability… This isn’t just a discussion, this must be an ongoing coordinated effort across sectors. If we want to change homelessness, we need to raise the voices of people with lived experiences."
Joe N. Savage, Jr. - Regional Coordinator, U.S. Interagency Council on Homelessness
"Chronic medical conditions can lead to lack of housing. How are you supposed to take medication with meals when you don’t know where your meal is coming from? 600 of our patients experience homelessness each year for a variety of reasons. Our responsibility goes beyond acute episodes. How do we take on corporate responsibility as anchor institutions?"
Redonda G. Miller - President, Johns Hopkins Hospital
"Homelessness is not a crime! Most people dial 911 because they don’t know who to call. We are learning as we go along – education and training are big. I didn’t understand the dynamics of homelessness when I first started. These are real people that life happened to. It can be us. But if we work in silos, we can’t affect anything. We need to be a village.”
Monique Brown - Lieutenant Colonel, Neighborhood Services and Special Operations of the Patrol Division, Baltimore City Police Department
“There are many good developers who—with the right support—would develop affordable housing. But we don’t want to be left on our own. I hadn’t heard about trauma-informed care. That’s not something that comes up in our profession. We need different tools and allies.”
Jim French - President, French Development, LLC
"We are just beginning to look at the intersection of housing and health. Coming to a conference like this helps me get a better understanding of the issue. It’s not simple. "
Jalal “Jay” Greene - Chief Operating Officer, Baltimore City Department of Housing and Community Development
“People experiencing homelessness are actually experiencing socially engineered trauma based on a history of racism and policies that create inequity. We need to have more conversations about this history of systemic racism because a city that doesn’t acknowledge its history is destined to repeat it."
Wendy Shaia, Executive Director, Social Work Community Outreach Service, University of
Maryland School of Social Work
"We should insist on robust conversations with a multitude of diverse groups. Our city should be vibrant - it has so many assets.”
Rev. Alvin C. Hathaway, Sr., Senior Pastor, Union Baptist Church; President & CEO, Beloved Community Services, Inc.
"We don't like prevention in this country. When it comes to disasters, we want to be heroic but not invest in making sure ALL communities are safe before they happen."
Stuart Levine, President & CMO, MedStar Harbor Hospital; Senior Vice President, MedStar Health
“If we’re going to address change, we must engage in self-reflection. Only a change of mind and heart can bring change in practice and policy.”
Eddie Martin Jr. - Director of Engagement, Health Care for the Homeless
We are incredibly grateful to our sponsors at CareFirst BlueCross BlueShield, Kaiser Permanente and PNC Bank, our facilitators, speakers and attendees for making these uncomfortable, but crucial conversations possible. This convening reminds us that, while it remains essential to advance our 35-year mission to prevent and end homelessness, our ultimate goal is the creation of sustainable communities. Because truly sustainable communities don’t let homelessness happen in the first place.
Follow a “Day in the life” of Director of Public Policy Joanna Diamond, during the 2025 Maryland General Assembly.
After a year and a half providing care in our adult medical clinic at Fallsway, Jimmy Miller is moving into a newly created Director of Outreach Services role. In this brand-new role, he’ll oversee outreach, mobile clinic and street medicine. Jimmy brings both a keen passion for outreach-based care and years of direct experience building and leading street medicine teams.
Meet our new Director of Practice Operations Kiana Johnson! Kiana may be a familiar face – she held the roles of Client Service Manager and Practice Manager at Health Care for the Homeless from August 2020 to October 2022. A Baltimore native with more than eight years of experience in health care operations, Kiana will oversee registration, benefits enrollment and dental coordination in her new role. Learn more about her priorities and passions below.
We couldn’t be happier to welcome back Erick Torres, RN to the agency as our new Director of Nursing. Erick earned his Bachelor’s of Science in Nursing at Miami Dade College and brings six years of nursing and nurse management experience. A true team player, Erick’s years in our Pediatric & Family Clinic demonstrated his enthusiasm for the work, easy rapport building with clients and passion for collaboration. Get to know him in this Q&A.