Just how accessible are we to our clients?

09.15.16

A few weeks back we brought you the first of what will be monthly quality data-and-story packages. Now we bring you the first access data-and-story package. The access data we share with you each month will give a glimpse into how we measure the accessibility of our care and services, where we're doing well and where we need greater focus—and what we're doing to improve. This month: the 3rd next available appointment rate for adult medicine.

More Recent News


06.14.22

Say hello to the agency’s inaugural Director of Client Access, Muhammed Mamman, MBA, MHA! Prior to joining us in May, Muhammed spent 14 years improving health care delivery across Maryland. His warm personality and passion for improving client health are a welcome addition as a leader of this new department. 

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06.02.22

Also celebrated as Freedom Day, Independence Day, Jubilee Day, Liberation Day and Emancipation Day, June 19 marks the day in 1865 when enslaved people in Galveston, Texas were informed of the Emancipation Proclamation, which had been issued two years earlier by President Lincoln. See ways to recognize and celebrate Juneteenth this year!

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05.31.22

June 1 marks the start of the 53rd anniversary of Pride Month! Below are a few ways you can commemorate Pride this year. 

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05.24.22

Fast Fact: Since January, nine staff members have ventured into new roles at the agency. See who they are and what they are looking forward to most! 


Marc Bowman, MSW—Volunteer Manager (April 11, 2022)

Previously Disability Assistance Outreach Specialist

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