"Are we meeting clients with what they need, when, where and how they need it?” These are the central questions guiding Chief Quality Officer Tolu Thomas, MSN, RN.
Masks are still required in all Health Care for the Homeless clinics and other health care buildings. Find COVID-19 updates here.
01.21.20
Each year, our Convalescent Care Program (CCP) helps hundreds of people regain health and stability after recovering from an acute illness or injury. And yet, we know there aren’t enough beds for everyone who needs one.
Midway through 2019, the Community Health Partnership of Baltimore (CHPB) awarded us a grant to review our program and develop a plan for expansion.
Now, the report is ready to share right here!
“We love CCP. We love what you do. We wish you could do more of it.”
-Hospital Case Manager
CCP is the only place in Baltimore where people without homes can recuperate after an acute hospital stay. Our 25-bed facility offers a safe place to heal with access to medical, behavioral and case management services. We also connect clients to primary care, community resources and, when possible, housing. To the best of our ability, we help clients transition to healthy and stable environments, rather than return to hospitals or the streets.
CHPB is led by six area hospitals and helps fund CCP. Thanks to CHPB’s grant, we spent the last six months of 2019 researching:
"The staff here are the best people I've ever met."
-CCP client
To compile our report, we interviewed staff, clients and hospital partners who have direct experience with our program. We also used CRISP utilization data and Health Care for the Homeless client data.
The work was led by a CCP Expansion Planning Workgroup composed of nine staff members:
This report is the first step to increase our capacity at CCP and will help guide expansion activities in 2020 and after.
Read the report or see the presentation.
"Are we meeting clients with what they need, when, where and how they need it?” These are the central questions guiding Chief Quality Officer Tolu Thomas, MSN, RN.
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