Telehealth opens new doors to care

07.23.20

Have you made any changes during the pandemic that you’ll carry forward? For us, providing care over the phone to clients like Antonio Barnes has been a major breakthrough.

Before COVID-19, Antonio was a regular at our Medication Assisted Treatment (MAT) group where he looked forward to therapy, Suboxone and peer support in facing over 20 years of depression and substance use.

“When MAT shut down, I was like, ‘WOW, I really miss the group,’” Antonio says. “But I had my Suboxone and my other medications. And two weeks later I got a call about telehealth. We didn’t miss a beat.”

Jan Ferdous, LCSW-C, Director of Behavioral Health and Antonio’s therapist agrees. “We rolled right into it. At a time when depression and anxiety are high, I can’t imagine clients being without support from providers they trust.”

As the pandemic continues, we’re learning that telehealth is more than just a good public health practice; it’s an issue of racial and economic justice.

People who can’t afford internet, unlimited data or a car get cut off from the health services and information they need. Outsized risk of chronic conditions like high blood pressure make low-barrier care even more pressing for people of color.

For Antonio, care by phone is a lifeline.

“COVID-19 is really challenging. I call three times a week just to talk to someone who has a plan,” he says.

Antonio has telehealth phone appointments for therapy, psychiatry and medical care. His team of providers talk him through anxieties around COVID-19, managing high blood pressure, substance use recovery and when to ask family for help.

“Every month is getting better,” Antonio adds. “The staff give me the tools to be strong on my own, and everyone is working on one accord to make sure I’m okay.”


Learn more about why telehealth should be permanent

More Recent News


06.14.22

Say hello to the agency’s inaugural Director of Client Access, Muhammed Mamman, MBA, MHA! Prior to joining us in May, Muhammed spent 14 years improving health care delivery across Maryland. His warm personality and passion for improving client health are a welcome addition as a leader of this new department. 

2235
06.02.22

Also celebrated as Freedom Day, Independence Day, Jubilee Day, Liberation Day and Emancipation Day, June 19 marks the day in 1865 when enslaved people in Galveston, Texas were informed of the Emancipation Proclamation, which had been issued two years earlier by President Lincoln. See ways to recognize and celebrate Juneteenth this year!

2233
05.31.22

June 1 marks the start of the 53rd anniversary of Pride Month! Below are a few ways you can commemorate Pride this year. 

2232
05.24.22

Fast Fact: Since January, nine staff members have ventured into new roles at the agency. See who they are and what they are looking forward to most! 


Marc Bowman, MSW—Volunteer Manager (April 11, 2022)

Previously Disability Assistance Outreach Specialist

2228

View All News