Client storytelling is a staple of the nonprofit business model, ever present in advocacy, clinic tours, fundraising—and news articles like the one you are reading right now.
12.13.18
When you grow up poor in Baltimore, the odds aren’t in your favor. Your life expectancy lags 20 years behind people from wealthy neighborhoods. You’re more likely to get diabetes and heart disease. You’re also more likely to experience trauma and suffer from behavioral health issues.
Terrell knows the odds all too well. He was nine the first time he experienced homelessness. His mother was a single parent and when she developed a substance use disorder, they lost everything. Moving through foster care programs, Terrell started experiencing depression and anxiety. Eventually, he started living on the streets and in shelters.
All over Baltimore, people like Terrell are plagued with health issues simply because of where they live. Also known as Social Determinants of Health (SDH), these environmental factors account for 20% of a person’s health, while health care accounts for just 10%.
We’ve begun assessing where our clients live and work in order to inform their health care plans. Now, every time Case Manager Eva Hendrix sees Terrell, she asks him a set of SDH questions—including where he sleeps.
“Our strategic plan says we want 100% of our clients to have access to affordable housing, so the first thing we ask is: where are you living?” says Eva. “Anything less than permanent housing is not what we want for our clients. Social determinants of health reinforce that mindset—and help us do something about it.”
Thanks to all the housing information Eva has been collecting, Terrell finally qualified for federal housing assistance in October. For once in his life, he feels lucky. “It was like winning the lottery,” Terrell says. “I couldn’t believe it.”
Next week, Terrell is going to look at apartments—and he can’t wait to live in a stable environment. “I want to focus on music, relax and just be healthy,” he says.
Client storytelling is a staple of the nonprofit business model, ever present in advocacy, clinic tours, fundraising—and news articles like the one you are reading right now.
The Trans Rights Advocacy Coalition (TRAC) has been the driving force in championing trans rights policy changes in Maryland. Due to stigma and structural discrimination, transgender people—particularly transgender people of color—experience high rates of homelessness. Following the implementation of the Trans Health Equity Act in January, we talked with TRAC leadership about their work and community.
Since starting in January 2022, REI Health Specialist Arie Hayre-Somuah, LMSW, MPH has worked with our clinical teams to identify health disparities and move us closer to health equity. This year, she is turning her focus to the topic of health literacy.
We are delighted to announce the promotion of Hanna Mast from Senior Communications Manager to Director of Communications. Get to know more about her work in the Q&A below!