What happens after testing?


Since the first days of our COVID-19 response, many of you have asked, “Where can people who have no home go to safely quarantine or self-isolate?”

Universal testing in city shelters moves forward with 400 newly available isolation rooms

Last week, the 400-room Lord Baltimore Hotel became Baltimore City’s new Triage, Respite and Isolation (TRI) center. It's a place where immigrants, people experiencing homelessness, front-line workers and others who cannot self-isolate can now safely quarantine.

This new capacity for isolation opens the door for the widespread testing at shelters needed to slow the spread. 

  • On Friday, our staff joined the Johns Hopkins field unit and the Baltimore City Health Department to test 130 residents of the Greenspring shelter (at the former KIPP Academy).  

"The process can be stressful, and the testing can feel intrusiveespecially for people with traumatic experiences related to homelessness. We're there so people feel seen, heard and connected as they get through this challenge."

Deirdre Hoey, Behavioral Health Therapist 

What happens after testing? 

Our care doesn't stop. Once shelter residents are isolated at a hotel:

  • We continue to coordinate closely with University of Maryland and the Baltimore City Health Department who are providing on-site medical care.
  • Our doctors, therapists and case managers conduct telehealth visits by phone for clients and anyone experiencing homelessness.
  • We launched a new 24/7 support line for clients who are feeling stressed, anxious or overwhelmed by COVID.

Our medical respite staff, including a community health worker, nurses, medical provider and therapist, are on-site to meet the needs of especially vulnerable clients as they recover from hospital stays.  

We're in this together

 "Stay at home" restrictions are
still effective in Baltimore City.

See the dos and don'ts here  

Please direct anyone who needs care to
call 410-837-5533, and share this flyer

. Your donations support
staff on the frontline.

Donate here

For more updates and a comprehensive look at our agency response to this public health crisis, visit our COVID-19 page. 

More Recent News


Lutheran Volunteer Corps (LVC) members Julia Kohler and Rachel Larson spent the last year volunteering at Health Care for the Homeless as part of our Engagement and Communications Departments respectively. As they wrap up their time in Baltimore, including five months teleworking from the LVC house in Hampden, we asked them to reflect on the service year.


In June, 170 people joined our inaugural Community of Practice conversation Addressing Racial Inequities in Health Care. As you read through the questions we explored with our panelists, take a moment to reflect on your own answers.


Have you made any changes during the pandemic that you’ll carry forward? For us, providing care over the phone to clients like Antonio Barnes has been a major breakthrough.

Before COVID-19, Antonio was a regular at our Medication Assisted Treatment (MAT) group where he looked forward to therapy, Suboxone and peer support in facing over 20 years of depression and substance use.


Bushra Lohrasbi is always on the run—literally. And not even a quarantine can stop her.

It was late-April and Bushra was like most of us: stuck at home. COVID-19 had brought an early end to her final semester at Penn State, and she was back at her parents’ house in Ellicott City, looking for a way to help.


View All News