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We work to continuously make sure the people we serve receive the highest possible quality care, when they need it.
We have nine PI goals in 2021...
Chronic Disease: Diabetes Control
Agency-wide: By December 31 2021, the proportion of clients across the Agency who have an A1C <9 or who are tested will increase to 87%.
By ethnicity: By December 31 2021, the percentage of controlled diabetes (A1C <9) and tested among the LatinX population will increase to 64%.
Behavioral health: Depression Remission
Follow-up Screening: By December 2021, 85% of clients who score >9 on a PHQ-9 screening will receive a follow-up screening within 5-7 months.
Remission: By December 2021, 10% of adults diagnosed with major depression or dysthymia who score >9 on an initial PHQ-9 will demonstrate remission (<5) within 10-14 months.
Infectious Disease: Childhood immunization
By December 2021, 50% of 2-year olds will have all recommended vaccines by their second birthday.
Social Determinants of Health
Food insecurity: By December 31, 2021, 90% of clients who answer yes to experiencing food insecurity on the PRAPARE tool will be connected to a Case Managemer or Community Health Worker.
Transportation challenges: By December 31, 2021, 90% of clients who answer yes to experiencing transportation challenges on the PRAPARE tool will be connected to a Case Managemer or Community Health Worker.
By December 31 2021, 40% of referrals will be completed (specialist/radiology appointment completed and note scanned into EMR) within 3 months of referral initiation.
By December 31, 2021, the Agency will reduce disparities across departments and for clients with limited English proficiency to achieve an answer rate of 85%.
Find past results here.
Click on the links below to explore tools and resources:
Questions about our Performance Improvement work? Contact Ziad Amer, Performance Improvement Coordinator