Care Team Integration

“The biggest thing is to keep our clients’ care at the forefront.”

—Dr. Adrienne Trustman, CMO and Yellow Team provider


Our clients need a range of expertise to get and stay healthy—so in 2016, we launched care teams.

Now, we meet in cross-disciplinary teams around shared panels of clients. Staff communicate more frequently. Providers team-up to implement smarter workflows. As a result, we believe that clients get better care. We've come a long way in this work, but we know there's more to do. Full integration takes careful planning, some experimentation and, simply, time.

This year, we’re taking the next step together: Physical care team integration at 421 Fallsway.

We're beginning to co-locate care team members so that clients go to one place for their care, just like with the Orange (family and pediatrics at 421 Fallway), Jade (Baltimore County), and Magenta (West Baltimore) teams. By starting small, with only one team (the Yellow Team) moving, we'll have time and space to learn from one another and to experiment with new approaches.

Then, we'll come up with a plan to integrate the other three adult care teams at 421 Fallsway: Green, Purple, and Steel.


Resources

for everyone

For Care team providers

for Yellow Team

Research


 

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