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“The biggest thing is to keep our clients’ care at the forefront.”
—Dr. Adrienne Trustman, CMO and Yellow Team provider
Now, we meet in cross-disciplinary teams around shared panels of clients. Staff communicate more frequently. Providers team-up to implement smarter workflows. As a result, we believe that clients get better care. We've come a long way in this work, but we know there's more to do. Full integration takes careful planning, some experimentation and, simply, time.
We're beginning to co-locate care team members so that clients go to one place for their care, just like with the Orange (family and pediatrics at 421 Fallway), Jade (Baltimore County), and Magenta (West Baltimore) teams. By starting small, with only one team (the Yellow Team) moving, we'll have time and space to learn from one another and to experiment with new approaches.